Service Level Agreements Facilities Management

Facility management will provide a response to requests based on the following priority level given to each work order request: the order of the letters SLA is useful to explain the model for designing and providing facility management services and is also useful for understanding in the same way the general affairs of the discipline and the operation, how could we say that this acronym is the procurement model. in other sectors of activity. The idea is to find a simple explanation that helps to understand how we proceed in FM. The following graphs allow us to explain: Robust SlAs easily rendered. Automate your task management. Reduce your costs. Track performance in real time with contractual service-level agreements to increase service levels and improve cost control A flexible system that enables a predefined procedure and seamless prioritization without manual intervention – no matter how complex the execution is. Optimize your resources by defining how and when your tasks are prioritized to ensure exceptional punctual delivery. Get a complete overview of your entire service activity with access to data across multiple contracts, regions, and entities.

In addition, it is useful to refute the concept that is repeated strongly (or has normally been repeated), namely “doing fm” as outsourcing all services to a single contractor. No, it`s just outsourcing, not FM, and it`s been done for a while. We could have an FM contract with a service provider for a single service, and that`s why we would do fm. It`s obvious that in order to do FM, we need to change something in the way we do things. If this is not the case, we will not change the results we receive. The correct use of this sequence of letters in the process of defining and deploying performance allows, among other things, to correctly place the responsibilities of each of the stakeholders. . . .